DigitalCommons@Bryant University

Title

A Phone of One's Own: Texting at the Bryant University Reference Desk

Authors

Laura Kohl, Bryant UniversityFollow
Maura Keating, Bryant UniversityFollow

Document Type

Article

Comments

Published by the American Library Association in C&RL News Volume 70, Number 2.

Publication Source

College & Research Libraries News

Abstract

Librarians take great pride in their continuous efforts to be accessible to their patrons. By summarizing the “Text a Librarian” program at the Douglas and Judith Krupp Library at Bryant University, this article highlights the many ways reference librarians and their services have evolved. This article takes you on a journey through their “eureka moment” to the phone plan and purchase, implemented guidelines and policies and ultimately, their “texting success”.

Recommended Citation

Kohl, Laura and Keating, Maura, "A Phone of One's Own: Texting at the Bryant University Reference Desk" (2009). Library Staff Journal Articles. Paper 1.
http://digitalcommons.bryant.edu/libr_jou/1