Examining Student Reactions to Class Experiences: An Analysis Using Structural Equation Modeling
This study uses a service marketing framework to develop and test a structural model of seven factors hypothesized to be significant in student evaluations of the classes they take. A series of structural equation models are used to test the validity of the included constructs and then to compare and contrast competing nested models attempting to explain the variation in the data collected. One model is selected as the best and conclusions are drawn from that model and the results it offered.
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