The Role of Facework in Younger and Older Adults' Evaluations of Social Support Messages
Compares younger and older adults' evaluation of emotional and instrumental-support messages. Features of effective support messages; List of support messages used in the study; Similarities and differences in older and younger perception of support messages; Predictors of the perceived helpfulness and face sensitivity of a support message.
Recommended CitationCaplan, Scott E. and Samter, Wendy, "The Role of Facework in Younger and Older Adults' Evaluations of Social Support Messages" (1999). Communication Journal Articles. Paper 48.