The Role of Facework in Younger and Older Adults' Evaluations of Social Support Messages

Document Type



Published by Taylor and Francis in Communication Quarterly Volume 47, Issue 3, pages 245-264.

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Publication Source

Communication Quarterly


Compares younger and older adults' evaluation of emotional and instrumental-support messages. Features of effective support messages; List of support messages used in the study; Similarities and differences in older and younger perception of support messages; Predictors of the perceived helpfulness and face sensitivity of a support message.