When Norms are Violated: Imagined Interactions as Processing and Coping Mechanisms

Kristen M. Berkos
Terre H. Allen
Patricia Kearney
Timothy G. Plax

Document Type Article

Published in Communication Monographs, volume 68 issue 3, 2001. Bryant users may access this article here.


Presents a study which examined the receivers' symbolic cognitive process in response to particular types of norm violations. Definition of several violation theories; How imagined interactions affect the symbolic information processing of receivers; Analysis of the reliance of students on imagined or real interactions to norm violating teachers.