Document Type
Article
Keywords
communication; crisis management; senior management
Identifier Data
https://www.casact.org/pubs/forum/20wforum/CompleteWinter2020.pdf#page=12
Publisher
Casualty Actuarial Society
Publication Source
E-Forum
Abstract
Communicating technical information, especially in a crisis situation and particularly when the audience does not share the technical background, is a challenge that actuaries frequently face. This essay describes the dynamics and issues involved in crisis communications and provides some recommendations for actuaries confronting such a situation.
