Title

The Role of Facework in Younger and Older Adults' Evaluations of Social Support Messages

Authors

Scott E. Caplan, University of DelawareFollow
Wendy Samter, Bryant UniversityFollow

Document Type

Article

Comments

Published by Taylor and Francis in Communication Quarterly Volume 47, Issue 3, pages 245-264.

Bryant University users may access this article here.

Keywords

Interpersonal Communication;Age Factors;Communication

Publisher

Taylor and Francis

Publication Source

Communication Quarterly

Abstract

Compares younger and older adults' evaluation of emotional and instrumental-support messages. Features of effective support messages; List of support messages used in the study; Similarities and differences in older and younger perception of support messages; Predictors of the perceived helpfulness and face sensitivity of a support message.