Comforting Conversations: The Effects of Strategy Type on Evaluations of Messages and Message Producers

Document Type



Published by Taylor and Francis in the Southern Speech Communication Journal (Currently published as: Southern Communication Journal) Volume 12, Number 3, pages 263-284

Speak to a librarian to request an Interlibrary Loan of this item.

Publication Source

Southern Speech Communication Journal (Southern Communication Journal)


The first study indicates that (1) both messages and message sources differed significantly as a function of the sophistication of the strategies employed by the message source and (2) female sources were more positively evaluated than male sources. The second study reveals that evaluations of comforting messages varied as a direct, linear function of message sophistication.

This document is currently not available here.