text a librarian;text message;Web 2.0 technologies;Douglas and Judith Krupp Library;Bryant University;reference librarians
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Librarians take great pride in their continuous efforts to be accessible to their patrons. By summarizing the “Text a Librarian” program at the Douglas and Judith Krupp Library at Bryant University, this article highlights the many ways reference librarians and their services have evolved. This article takes you on a journey through their “eureka moment” to the phone plan and purchase, implemented guidelines and policies and ultimately, their “texting success”.
Recommended CitationKohl, Laura and Keating, Maura, "A Phone of One's Own: Texting at the Bryant University Reference Desk" (2009). Library Staff Publications, Presentations & Journal Articles. Paper 1.