Document Type



Published by the American Library Association in C&RL News Volume 70, Number 2.


text a librarian;text message;Web 2.0 technologies;Douglas and Judith Krupp Library;Bryant University;reference librarians


The American Library Association

Publication Source

College & Research Libraries News

Rights Management

Copyright 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008 American Library Association. This document may be reprinted and distributed for non-commercial and educational purposes only, and not for resale. No resale use may be made of material on this web site at any time. All other rights reserved.


Librarians take great pride in their continuous efforts to be accessible to their patrons. By summarizing the “Text a Librarian” program at the Douglas and Judith Krupp Library at Bryant University, this article highlights the many ways reference librarians and their services have evolved. This article takes you on a journey through their “eureka moment” to the phone plan and purchase, implemented guidelines and policies and ultimately, their “texting success”.