text a librarian;text message;Web 2.0 technologies;Douglas and Judith Krupp Library;Bryant University;reference librarians
The American Library Association
College & Research Libraries News
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Librarians take great pride in their continuous efforts to be accessible to their patrons. By summarizing the “Text a Librarian” program at the Douglas and Judith Krupp Library at Bryant University, this article highlights the many ways reference librarians and their services have evolved. This article takes you on a journey through their “eureka moment” to the phone plan and purchase, implemented guidelines and policies and ultimately, their “texting success”.