Insurance Company Efficiency Analysis Through Data Envelopment Analysis (DEA) During COVID-19 Pandemic

Document Type

Book Chapter


data envelopment analysis (DEA); insurance regulatory information system (IRIS) ratios; relative efficiency; property and casualty insurance; COVID-19; financial efficiency

Identifier Data



Emerald Publishing Limited

Publication Source

Applications of Management Science, Vol. 21

Rights Management

Copyright © 2022 by Emerald Publishing Limited


In this chapter, we applied Data Envelopment Analysis (DEA) to a group of property and casualty insurance companies' data from 2018 to 2020. The calculated relative efficiencies were compared with selected traditionally used financial measures. We conclude that DEA and its relative efficiency calculation provide a consistent measure with selected IRIS ratios. The result and method can be used for situations when multiple ratios and change-based financial metrics provide inconsistent conclusions.