Measuring the Importance of Recent Airport Security Interventions
airport, security, 9/11
Given the economic impact of airport delays, in particular the impact on business travelers and potential revenue from this source, it is imperative that authorities and regulators consider the outcomes and effectiveness of implementing security measures, such as armed pilots, secured cockpits, baggage matching, electronic scanning, passenger searches, and sniffer devices. Significant changes in security measures have been ongoing at major airports in the United States over the past year. Some of these changes represent knee-jerk reactions to 9/11. Other changes had long been planned for implementation as technology has advanced. This study queried flight crews and cabin crews to determine their perceptions about the relative importance of security measures. A survey was developed through a focus group of crew members whose work enabled them to observe and interact with security measures on a daily or regular basis. Results of the nearly 100 responses indicate some significant concerns about the importance of several security devices and measures.