Document Type

Thesis

First Faculty Advisor

Robert Massoud

Second Faculty Advisor

Ronald Deluga

Keywords

hybrid; remote; management

Publisher

Bryant University

Rights Management

CC-BY-NC-ND

Abstract

In 2020, the COVID 19 pandemic struck the world and called for a change in the way business is conducted. Companies are being forced to redesign their business models to accommodate the widespread push to digital platforms, also known as the digital transformation era. As a result, more companies are shifting their environments to utilize a blend of the increasingly popular remote work approach with the traditional in-office practice. This sudden rise in remote work and the numerous affects it has on employees has caused a need for change in the way managers conduct their business. A qualitative research study was conducted on remote and non-remote workers in organizations from all different industries, and this data is supported through the findings of readily available scholarly studies and articles. The results of the study concluded that managers in hybrid environments need to show greater levels of trust and emotional support to their remote employees, in addition to placing heightened emphasis on communication practices and the use of goal-setting management styles. The conclusions reached can be used by managers in hybrid work settings to manage their remote and in-office employees more effectively.

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