AI Chatbots in Education: A Comparative Analysis at Bryant University

Document Type



research practices; student learning and outcomes; AI; generative AI; survey


Ithaka SR

Rights Management

CC - BY - NC 4.0


Artificial Intelligence (AI) has been making significant strides in various sectors, and education is no exception. AI chatbots, in particular, have been gaining popularity for their potential to enhance teaching, learning, research, and administrative tasks. A recent survey conducted at Bryant University reveals an interesting trend: while students and faculty are increasingly adopting AI chatbots, staff members seem to lag behind. This guest blog post delves into the possible reasons behind this disparity using the 77 faculty, 111 staff, and 224 student responses collected between November 2023 and February 2024. A full survey report will be published on the Bryant University website at a later date. Bryant University is participating in Ithaka S+R’s cohort project, Making AI Generative for Higher Education.