Document Type
Article
Keywords
drones;business;technology;e-commerce;supply chain;robotics
Identifier Data
1058-6199
Publisher
Wayne State University
Publication Source
Journal of Transportation Management, 28(2), 33-50
Abstract
While aerial delivery drones capture headlines, the pace of adoption of drones in warehouses has shown the greatest acceleration. Warehousing constitutes 30% of the cost of logistics in the US. The rise of e-commerce, greater customer service demands of retail stores, and a shortage of skilled labor have intensified competition for efficient warehouse operations. This takes place during an era of shortening technology life cycles. This paper integrates several theoretical perspectives on technology diffusion and adoption to propose a framework to inform supply chain decision-makers on when to invest in new robotics technology.
Included in
Business Administration, Management, and Operations Commons, E-Commerce Commons, Operations and Supply Chain Management Commons
